Free tool
Copier error code lookup
Type the code on your copier’s display to see what it means, what usually causes it, what you can safely try, and when to call an engineer.
40 codes
Canon
- E000Fixing temperature rise too slowNeeds an engineer
- E001Fixing temperature abnormally highNeeds an engineer
- E002Fixing temperature did not rise enoughNeeds an engineer
- E003Fixing temperature too low after warm-upNeeds an engineer
- E004Fixing heater drive circuit errorNeeds an engineer
- E010Main motor errorNeeds an engineer
- E202Scanner home position errorNeeds an engineer
- E225Scanner lamp light intensity errorNeeds an engineer
HP
Kyocera
- C2000Main motor errorNeeds an engineer
- C3100Scanner carriage home position errorNeeds an engineer
- C4000Polygon motor synchronisation errorNeeds an engineer
- C6000Fuser heater errorNeeds an engineer
- C6020Fuser temperature abnormally highNeeds an engineer
- C6030Fuser thermistor open circuitNeeds an engineer
- C6400Zero-cross signal errorNeeds an engineer
- C7990Waste toner box full detectedYou can try a fix
Ricoh
- SC 101Exposure lamp errorNeeds an engineer
- SC 120Scanner home position errorNeeds an engineer
- SC 302Charge roller current leakNeeds an engineer
- SC 541Fusing thermistor openNeeds an engineer
- SC 542Fusing temperature warm-up errorNeeds an engineer
- SC 543Fusing overtemperature (software detection)Needs an engineer
- SC 544Fusing overtemperature (hardware detection)Needs an engineer
- SC 545Fusing lamp on at full power too longNeeds an engineer
- SC 899Software / controller errorYou can try a fix
Sharp
- CHCover open or cartridge not detectedYou can try a fix
- H2Fuser thermistor openNeeds an engineer
- H3Fuser temperature too highNeeds an engineer
- H4Fuser temperature too lowNeeds an engineer
- L1Scanner feed not completedNeeds an engineer
- L3Scanner return not completedNeeds an engineer
- L4Main motor lockNeeds an engineer
- U2Memory (EEPROM) data errorNeeds an engineer
Toshiba
Xerox
Meanings are the common ones for each brand’s office models; the exact meaning can differ slightly between models. Never open the fuser or laser unit yourself — when in doubt, call us.