Ricoh error code
SC 899Software / controller error
✅ You can try a fix
What it means
The printer controller hit a software error, often while processing a particular print job.
Common causes
- A corrupt or unusual print job
- Outdated firmware or printer driver
- Controller board or memory fault (if it keeps returning)
What you can safely try
- 1Switch the machine off, wait 30 seconds and switch it on again — note whether the code comes back.
- 2If it happened while printing, cancel the job on the computer and resend it — one corrupt file can cause a controller error.
- 3Unplug the network cable and switch the machine off and on; if the code clears, the problem is a print job or the network.
- 4Take a photo of the display and note the machine model and its meter reading before you call.
⚠️ If the code comes back after a restart, stop using the machine and call an engineer — running it on can damage more parts.
The exact meaning can vary slightly between models. Send us the model number for a precise diagnosis.