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Canon error code

E010Main motor error

🔧 Needs an engineer

What it means

The main drive motor is not turning at the correct speed, so the machine stops all printing.

Common causes

  • Paper jam or seized gear overloading the drive
  • Worn drive gears
  • Main motor or DC controller fault

What you can safely try

  1. 1Switch the machine off, wait 30 seconds and switch it on again — note whether the code comes back.
  2. 2Open the covers and remove any jammed or torn paper — a stuck sheet can stall the motors.
  3. 3Check that all trays, the toner and the drum unit are pushed fully home and every cover is closed.
  4. 4Take a photo of the display and note the machine model and its meter reading before you call.

⚠️ If the code comes back after a restart, stop using the machine and call an engineer — running it on can damage more parts.

The exact meaning can vary slightly between models. Send us the model number for a precise diagnosis.

Canon parts often needed for this error

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