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Sharp error code

L1Scanner feed not completed

🔧 Needs an engineer

What it means

The scanner (mirror) unit did not complete its forward movement.

Common causes

  • Scanner wire slipped or broken
  • Scanner lock engaged
  • Scanner motor or sensor fault

What you can safely try

  1. 1Switch the machine off, wait 30 seconds and switch it on again — note whether the code comes back.
  2. 2Make sure the scanner lock (if your model has one) is released and nothing is resting on the glass or document feeder.
  3. 3Clean the scanner glass and the narrow feeder glass strip with a soft, dry cloth.
  4. 4Take a photo of the display and note the machine model and its meter reading before you call.

⚠️ If the code comes back after a restart, stop using the machine and call an engineer — running it on can damage more parts.

The exact meaning can vary slightly between models. Send us the model number for a precise diagnosis.

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