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Sharp error code

CHCover open or cartridge not detected

✅ You can try a fix

What it means

A side or front cover is open, or the toner / developer cartridge is not detected correctly.

Common causes

  • Side or front cover not fully closed
  • Cartridge not pushed fully in
  • Cover switch or cartridge sensor fault

What you can safely try

  1. 1Remove the toner cartridge, shake it gently side to side and re-insert it until it clicks.
  2. 2Check the waste toner box — replace it if it is full.
  3. 3Use the toner made for your exact model; a wrong or refilled cartridge without a working chip often causes this code.
  4. 4Switch the machine off, wait 30 seconds and switch it on again — note whether the code comes back.

⚠️ If the code comes back after a restart, stop using the machine and call an engineer — running it on can damage more parts.

The exact meaning can vary slightly between models. Send us the model number for a precise diagnosis.

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